ECEEN Customer
Satisfaction Team Contact Response Time
lily Zhang
What’s the contact
response time?
This metric
measures the percentage of customer-initiated messages that you have responded
to within 24 hours. Timely, high-quality responses to customer inquiries are
essential in providing good customer service and helping reduce negative
feedback and claims.
Contact
response times outside of Amazon's target generally do not result in the
suspension of your selling privileges.
However, slow
response times can lead to negative feedback and claims which can impact your
selling privileges.
ECEEN Customer Satisfaction
Team pay careful attention to customers any question.
If you have any question, please has no hesitate to contact us.
We promise that response time of
ECEEN Customer Satisfaction Team on Amazon within 12 hours.
News
Contact Information
Email:
eceen@eceen.com (Nancy Chu: For Business) grid@eceen.com (Retail Service)
TEL(China):
86-755-23461575
(Mon - Fri 9:00AM - 5:30PM PST)
|
ECEEN Customer Satisfaction Team Contact Response Time
Date: 09/22/2016 View: 2710
ECEEN Customer
Satisfaction Team Contact Response Time
What’s the contact
response time?
This metric
measures the percentage of customer-initiated messages that you have responded
to within 24 hours. Timely, high-quality responses to customer inquiries are
essential in providing good customer service and helping reduce negative
feedback and claims.
Contact
response times outside of Amazon's target generally do not result in the
suspension of your selling privileges.
However, slow
response times can lead to negative feedback and claims which can impact your
selling privileges.
ECEEN Customer Satisfaction
Team pay careful attention to customers any question.
If you have any question, please has no hesitate to contact us.
We promise that response time of
ECEEN Customer Satisfaction Team on Amazon within 12 hours.
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