ECEEN Customer Satisfaction Team Contact Response Time
lily Zhang

What’s the contact response time?

This metric measures the percentage of customer-initiated messages that you have responded to within 24 hours. Timely, high-quality responses to customer inquiries are essential in providing good customer service and helping reduce negative feedback and claims.

Contact response times outside of Amazon's target generally do not result in the suspension of your selling privileges.

However, slow response times can lead to negative feedback and claims which can impact your selling privileges.

ECEEN Customer Satisfaction Team pay careful attention to customers any question.

If you have any question, please has no hesitate to contact us.

 

We promise that response time of ECEEN Customer Satisfaction Team on Amazon within 12 hours.

 

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ECEEN Customer Satisfaction Team Contact Response Time
Date: 09/22/2016   View: 2619
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ECEEN Customer Satisfaction Team Contact Response Time
lily Zhang

What’s the contact response time?

This metric measures the percentage of customer-initiated messages that you have responded to within 24 hours. Timely, high-quality responses to customer inquiries are essential in providing good customer service and helping reduce negative feedback and claims.

Contact response times outside of Amazon's target generally do not result in the suspension of your selling privileges.

However, slow response times can lead to negative feedback and claims which can impact your selling privileges.

ECEEN Customer Satisfaction Team pay careful attention to customers any question.

If you have any question, please has no hesitate to contact us.

 

We promise that response time of ECEEN Customer Satisfaction Team on Amazon within 12 hours.

 

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